FAQ's

GBA is an online shopping mall that was created to raise money for charities. Retailers, such as Expedia.com & Target.com, pay GBA a commission to refer customers to their site. GBA takes the commission from the retailer and shares 60% with the charity of your choice.

NO! There are no additional costs to the shopper for using our service. The retailers have agreed to pay GBA a commission for every customer we refer and in turn GBA passes along 60% of that commission to your selected charity. There are NO ADDITIONAL COSTS!

Typically, commissions made through GBA are recorded within 24 hours of a customer purchase. However, it can take 30-90 days for GBA to receive commission payments from retailers. As soon as GBA accrues $15 in commission payments from retailers, we issue checks to our charity partners. If we receive payments of greater than $15 we send the entire amount. Our system assures we are getting much needed commissions to our charity partners in the quickest way possible. Upon request, GBA will payout accrued commissions under $15.

GBA provides a copy of all records, receipts and all GBA corporate documents to each selected charity to do their own independent audits.

In order to earn a commission for online shopping you must start at GBA. That is the only was GBA can accurately track your shopping and reward your charity.

Simply click on the Submit Your Cause button on our homepage and fill out the required information. Each charity is subject to review by the members of the GiveBackAmerica team. Presently, we do not require 501(c)(3) status, however, we maintain high standards of approval into the GBA fundraising program. Once approved, your charity listing will be created and you will receive notification that you are ready to fundraise.

A cookie is a small file sent to your web browser when you access a web site. GBA uses cookies to identify shoppers selected charities and to accurately ensure that all donations get tracked properly and given to the selected charities.

GBA DOES NOT collect any personal information on our shoppers. All purchases and personal information are given on the specific retailers website (ex. Expedia.com & Target.com) where your purchases are being made. We don't have any access to that information.

GBA features the most reputable stores in online shopping. Remember, you will not be using your credit card at GBA, you will be using you card at the independent retailers. Please see the individual stores web site for their security and privacy policy.

GBA is an independent business and only acts as a referral link to the independent retailers. Each store is solely responsible for their own business and all returns and product complaints should be taken up with the retailer.

Retailers pay GiveBackAmerica.com a commission for each purchase referred through www.GiveBackAmerica.com. GiveBackAmerica.com pays out 60% of total revenue to charities thereafter. We note, GiveBackAmerica.com pays out 100% of commission listed on the shopping mall. GiveBackAmerica.com reserves the right to increase charity payouts depending on success and participation in our program. GiveBackAmerica.com pledges never to payout less than 60% of commission, no matter the circumstances. GiveBackAmerica.com pledges (upon request) to provide quarterly accounting statements detailing sales commissions.

Yes, we have an updated list. Click here.

GiveBackAmerica is able to pay commissions on sales that are credited for. If a shopper leaves a page, or starts a new search while shopping, that may result in a new session. In this case the tracking would be from a new page and therefore, credit for a sale may not be earned. Other reasons for credit not being received may be that the item itself was not a qualifiable item. Retailers determine what they will credit commissions for. Gift Cards, for example, are not always considered a qualifying purchase. If you have made a purchase that you feel you would like GBA to look into, feel free to email us at info@givebackamerica.com and we will gladly research it for you.

Our most successful fundraisers share our partnership with their supporters by mentioning us on Facebook, Twitter or other Social Media. They also include our links & banners on their website, newsletters & emails. Sharing our partnership with corporate partners has also proven to be successful. Specifically, ordering office supplies and/or booking travel each month has been the most successful way for charities to raise money.

GiveBackAmerica was designed to be a non intrusive system with no registration or log in required. We respect the right to privacy when individuals shop and we wanted to make sure the experience was quick and easy. Once a supporter purchases an item from one of our affiliate partners we will be notified within a few days on commissionable items. 80% of all items are commissionable (items like gift certificates, certain electronics, etc. are sometimes not included). A few retailers pay on a first time user basis. As soon as we get a credit, commissions will automatically be updated on each charity mall page (typically once a week). Payments are made out to the charity within 30-90 days. This time period follows the store policies for returns/exchanges. GBA currently pays a charity when they accrue $15 or more. If you wish to confirm a specific transaction you can email kevin@givebackamerica.com.

To select a different charity, simply go to GiveBackAmerica.com, login to your account by clicking on the login link at the top right of the GBA homepage, enter your email & password, click on "my account" at the top right of the page which will take you to a page where you can list a new default charity.

The donation tracker button is designed to light up when you visit a GBA participating retailer. If you visit a store that is not participating in our program, the donation tracker will not light up.

Yes, although the majority of GBA participating retailers will track for your cause with the toolbar installed, there are a few exceptions where stores are soley on the charity mall. A sample of those stores is as follows: Walmart, National Geographic, Hotels.com, Groupon, The Wedding Channel, Weight Watchers & iTunes. You will be able to fundraise for your charity at these stores if you click on the store link from our charity mall.

Due to the special relationships that we have with these retailers, we have created an easy way to directly shop at these stores. If you have installed the free GBA fundraising toolbar, you must click the Amazon & Target buttons from our toolbar in order to receive credit for your purchases & raise money for your cause.

Please follow this link to the full list of technical toolbar questions.

Toolbar Technical FAQ's

If you're question is not answered there, then please email us at info@givebackamerica.com.

If you have your computer set to clear cookies every new browser session, you would have to log in every time. For most, when you log in a cookie is placed within your login information. You will be automatically logged in from that point forward until your cookies are cleared. Setting your browser to not clear cookies every time will allow you to stay logged in forever.